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Special Feature: Quality Assurance, A Framework for Canadian Universities

William G. Webster

Abstract

Quality assurance programs have become an integral part of the health delivery processions during the past quarter century. They generally focus on the appropriateness and adequacy of services provided, with the objective of identifying and correcting deficiencies of service. Appropriateness and adequacy are assessed by the degree of adherence of practices to explicit standards, and these in turn relate to criteria of structure, process, outcome and efficiency. The key concepts and methodologies of quality assurance programs are reviewed, and it is suggested that they can be readily applied to Canadian universities. A quality assurance program within a university could be a powerful administrative and curricular development tool that would serve to define and enhance the quality of educational experiences of students.

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DOI

Published

1990-04-30

Issue

Vol. 20 No. 1 (1990)

Section

Special Feature

DOI

https://doi.org/10.47678/cjhe.v20i1.183668

License

Copyright in the article is vested with the Author under the terms of the Creative Commons Attribution-NonCommercial-No Derivative Works 2.5 Canada license http://creativecommons.org/licenses/by-nc-nd/2.5/ca/. Authors who publish with this journal agree to the following terms:

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How to Cite

Webster, W. G. (1990). Special Feature: Quality Assurance, A Framework for Canadian Universities. Canadian Journal of Higher Education, 20(1), 75–85. https://doi.org/10.47678/cjhe.v20i1.183668