CROWE, S.; GHONEIM, A. From Compliance to Co-Design: Transforming Accommodation Services at a Canadian College Through a People-Centred Service Design and Change Management Approach. Canadian Journal of Higher Education, [S. l.], v. 55, n. 4, p. 148–166, 2025. DOI: 10.47678/cjhe.v55i4.190519. Disponível em: https://cjhe-rces.ca/index.php/cjhe/article/view/190519. Acesso em: 3 may. 2026.