MEUSER, E. A. Book review of "Total Quality Management in higher education: Is it working Why or why not?". Canadian Journal of Higher Education, [S. l.], v. 26, n. 1, 1996. DOI: 10.47678/cjhe.v26i1.188461. Disponível em: https://cjhe-rces.ca/index.php/cjhe/article/view/188461. Acesso em: 5 may. 2026.